Legal Agreement

Terms of Service

Please read these terms carefully before using our website and services. By accessing eCentra Technology's website, you agree to be bound by these Terms of Service.

Last Updated: November 28, 2025

Legal Terms

Clear and transparent terms governing your use of our website.

Your Protection

We maintain strict policies to protect both parties in transactions.

Agreement

By using our site, you agree to all terms outlined herein.

Important Notice

These Terms of Service constitute a binding legal agreement. If you do not agree with any part of these terms, please do not use our website or services. Your continued use of the website implies acceptance of all terms.

By accessing or using our website and services, you agree to:

  • Be at least the age of majority in your jurisdiction
  • Be legally capable of entering into binding contracts
  • Not be prohibited from using the website under any applicable laws
  • Comply with all terms and conditions outlined herein

Agreement Terms

These Terms of Service govern your use of our website and services, including any purchases made via Razorpay payment gateway.

Secure Processing

All payments processed securely through Razorpay

No Card Storage

We do not store your credit/debit card information

Authorization

You authorize us to charge applicable fees

Dispute Resolution

Razorpay's dispute policy applies to transactions

Payment Failures

In case of payment failures or unauthorized transactions, Razorpay's dispute resolution policy will apply.

You agree to:

  • Provide current, complete, and accurate information
  • Update account details promptly (email, address, payment info)
  • Accept that we may refuse or cancel any orders
  • Be responsible for maintaining account confidentiality

We make every effort to display products and services accurately.

⚠️ Disclaimer

We do not guarantee that descriptions, pricing, or availability will always be error-free or up to date.

We reserve the right to:

  • Modify or discontinue any product or service
  • Limit quantities sold
  • Correct errors without prior notice
  • Update pricing at any time

Refunds and cancellations are governed by our separate Refund & Cancellation Policy.

Policy Compliance Required

All refund and cancellation requests must comply with timelines and conditions specified in our dedicated policy.

💳 Refund Process

If payment was made via Razorpay, refunds (if applicable) will be processed back through Razorpay to your original payment method.

You agree not to:

  • Use the site for unlawful purposes or illegal activities
  • Attempt unauthorized access to our systems or servers
  • Transmit viruses, malware, or harmful code
  • Violate any applicable local, national, or international law
  • Engage in harassment, abuse, or threatening behavior
  • Reverse engineer, decompile, or disassemble our software

All content on our website including logos, text, graphics, software, and images is the property of eCentra Technology or its licensors.

🔐 Restricted Use

You may not copy, reproduce, distribute, transmit, display, or otherwise use any part of our content without our express written permission.

Unauthorized use may result in legal action and termination of your access to the website.

Liability Exclusion

eCentra Technology is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any services/products.

This includes, but is not limited to, damages for lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

You agree to indemnify and hold harmless eCentra Technology, its directors, officers, employees, and affiliates from any claims or liabilities arising out of:

  • Your use of the website or services
  • Breach of these Terms of Service
  • Violation of any applicable law or third-party rights
  • Your content or submissions
  • Your account and activities under that account

⚖️ Jurisdiction

  • Governing Law: These Terms are governed by the laws of India
  • Exclusive Jurisdiction: The courts in Gurugram, Haryana
  • Dispute Resolution: Any disputes shall be resolved in the above mentioned courts

We reserve the right to update or modify these Terms of Service at any time without prior notice.

How We Notify You

Any changes will be posted on this page with an updated 'Last Modified' date. Continued use of the website following such changes constitutes your agreement to the revised Terms.

We recommend reviewing this page periodically to stay informed of any updates.

Questions About Our Terms?

Have any questions or need clarification? Contact our team

Email Us

contact@ecentratech.com

We'll respond within 24 hours

Call Us

+91 74043 50225

+61 483 931 705

+1 443 348 9051

© 2025 eCentra Technology. All rights reserved. | Operated by eCentra Technology

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Contact Information

Phone

+91 88901 10284

Email

contact@ecentratech.com

Location

Jaipur, Rajasthan

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eCentra

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Jaipur HQ, India

1st Floor, F-1, Vidhyadhar Nagar, Jaipur, Rajasthan 302039